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Irfan Jamal
Irfan
 0
ERS Processor has unknown errors in batch, but runs fine manually
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Posted: Jul 08, 2019   
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Ian Hornabrook
Ian
 450
Replied 

Hi Irfan,

I wonder was the original batch request created some time ago? It could be that the actual parameters used by the program have been extended since the original, repeating batch request was created, and some of these may not be updatable by users. It might be worth trying to create a new batch request for the same domain, and see if that works. If it does, then you could delete the original batch request and replace it with a new one.

I hope that helps.

Regards,

Ian.

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Replied: Jul 09, 2019
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Irfan Jamal
Irfan
 0
Replied 

Hi Ian,

Thanks for the reply. That was the 5th? or maybe 6th thing I tried. The result is the same, unfortunately.

Oddly enough, the initial batch requests were made at the same time for all domains, so I was curious why the first 2 worked and the others did not.

Regards,

I Jamal

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Replied: Jul 09, 2019
Votes
Ian Hornabrook
Ian
 450
Replied 

Hi Irfan,

I am sorry that did not work. I think then that you will need to contact Support and they will probably need to to turn some logging on so that they can determine what is happening in this case. It is indeed rather strange.

Regards,

Ian.

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Replied: Jul 09, 2019
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