2019 EE cloud, using .NET Client on Windows 10 with multiple screens (3). Our users are experiencing an issue when navigating maintenance screens where a sub form is opened for data entry. The sub-form cannot be found, user must close .NET and disconnect external monitors. Then the user can go back in and access the sub-form.
Example: Adding a new address row in business relation, a sub form will open to enter data. When experiencing the issue, the sub form cannot be found, trying to save, cancel, close application you receive error” Form cannot be closed because one of its subforms is open.”
All users are experiencing this issue and not at same times, may happen once a day, not at all or several times a day.