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Melanie Franks
Melanie
 0
Can i change the domain on an entity that has no activity
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Posted: Sep 25, 2020   
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Ian Hornabrook
Ian
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HI Melanie,

In Standard Edition, it was possible to delete an entity if it was not used, but in Enterprise Edition, your only option is to make the entity inactive, and use a different entity code in the other domain. When the entity was created, you would have received a message saying "Entity-Domain link cannot be undone once this record is saved. The process will take some time to complete".

There are a lot of records associated with the entity that are created in the background when you save the entity record. To change or remove these may require a Services engagement. I would suggest that you contact the Support team in the first instance if you really need to keep the original entity code in the other domain.

Regards,

Ian.

 

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Replied: Sep 29, 2020
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Melanie Franks
Melanie
 0
Replied 

Thanks, i knew that was probably the answer

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Replied: Oct 09, 2020
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