Cannot create a supplier invoice when sub-account is inactive
Posted: May 04, 2018
As the invoice hasn't been created, you can contact QAD Customer Support for assistance to update the sub-account via Progress.
Replied: Jun 04, 2018
By the way, there was a similar posting in the forum, it is suggested to active the sub-account again.
"In Receiver Matching, the account, sub-account, cost center and project displayed concern the inventory account, in the case of purchase of inventory items and the purchases account in the case of memo items. It is possible to change the account, sub-account, cost center and project combination, but this is only supported in the case of memo items, when you can override the purchases account which was entered on the PO line. However, I believe that your problem relates to the the PO Receipts account, which is not shown on the user interface in receiver matching. This account, sub-account, cost center and project combination for the PO Receipts account is credited during PO Receipts and during receiver matching this same combination is debited to reduce the amount of the accrual in relation to the amount of the receipt that is being invoiced.. In order for this to be accounted for correctly, it is necessary that the exact same combination is used. This means that, in your case, the sub-account must be made active again until all receipts against that particular combination have been fully invoiced."